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|Lincoln Town Car - No Temp Control - Noise Behind Glove Box
If complaint is no temperature control, along with a "clicking" sound behind the glove box area, suspect temperature blend door actuator.
Ford has issued TSB 98-6-3 that addresses this issue.
Affected models that we are aware of:
1997 Lincoln Town Car
1997 Mercury Grand Marquis
1997 Ford Crown Victoria
The first step is to verify the presence of codes 024 or 025.
- Stabilize the temperature of the vehicle.
- Press "OFF" and "Floor" at the same time.
- Let go, and immediately press the "AUTO" button.
- You should see segment check for 20 seconds.
- All segments will display simultaneously if no codes are found.
- Press "DEFROST" to exit self test.
If code 024 or 025 is accompanied with a clicking sound, replace the blend door actuator.
Ford states the noise is caused by a broken gear within the actuator. Ford has revised the design of the actuator so the gear is less likely to break.
Plan for 3 or more hours labor to replace this actuator.
Note: If complaint is no temperature control and you do not have a "clicking" sound, but have codes, see the service manual for pinpoint tests.
We have found that running self test may revive a stuck actuator in some cases.
Comment #1 (Posted by Explorer Owner)
Error code 024 - sounds like a blend door actuator. This was found on our 1997 Explorer. This information was of great help thank you! FYI
Comment #2 (Posted by jake)
This help was one of a kind, I never knew that I could cleck codes on my ac modual, Just wanted to let you know that this was extremly helpfull and I fugured out that I have a code 24 and know know that sometings wrong. The dealership did'nt even know that you could check codes or at least they didnt tell me so that they could charge me what knolegable info that you have provided me with. What from here? Is a code 24 a bad actuator? I have expert knowlage with cars I think I can fix it myself. I am a car audio installation profesional at Circuit City.
Comment #3 (Posted by Bonita)
Hi, did this check on my Linc (95) but didn't see any codes when I pressed the off and floor buttons and then auto Please help
Comment #4 (Posted by bpray)
I just wanted to thank you for you information on the codes for my linc and the steps to find them I tried it and I now have A/C Be Bless and thanks again
Comment #5 (Posted by Cathy)
Have 1995 Lincoln have codes 024 & 025 but have no clicking sound. A/C was cold and all of a sudden went
to warm. Turned off and on several times became cool
again. Upon wanting to raise the temp a few degress if began to blow hot again are both codes indication of the blend door actuator? Thanks for the code help very helpful
Comment #6 (Posted by Gaylan)
I have the same problem with my 1997 Ford Explorer, but I don't have the same type of AC control. Is there anyway of verifying this problem before I remove the blender box?
Comment #7 (Posted by Ian)
What a great help this advice is. Thank you for it. Too bad it confirmed my suspicions "something" was amiss (error code 24 :( )
Comment #8 (Posted by Edward)
I had trouble with a 1997 Town Car blowing only hot air.
Running the self test DID revive the stuck actuator in my case. THANKS A LOT.
Comment #9 (Posted by Neen)
98 GrandMarquis get codes 024 & 025 flashing one after other after self test (floor & off at same time then AC ) when segment check stops. If I press def. then Max AC, air runs great for few mins. then HEAT comes out. No clicking sound. Guess could still be blend door actuator. Hope to help someone else. Your site is GREAT!
Comment #10 (Posted by Nicole)
Got code 25 when only key was turned to on...started the car and did it again and this time heard a click, got 888 (along with all the other lights) and the air starting blowing ice cold. Thanks so much!
Comment #11 (Posted by lmalestic)
PLEASE HELP!!! I live in the CA Desert and it's 115 degrees and I'm having problems with my BDA (a common problem, I've come to find out). When I turn on my climate control it blows AC for a few seconds and then I hear a door close in the system and I now have full bore heat. I turn the unit off and I hear the door open back up. 2 questions I have: Is this a problem with the BDA?(the DTC says it is) I know it's a pain to replace and $$$ to have done. I'd hate to replace it only to find that's not the culprit.Is there a way to manually keep the system on AC as that is used 99.9% of the time. I can live w/o heat. Is there an easy way to disconnect the the BDA as it seems to be in AC mode when the system is initially turned on? Again, PLEASE HELP... I'M MELTING!!!!!
Comment #12 (Posted by Beartronix)
I had this problem on my 98 Crown Vic LX (non police) with automatic climate control. I figured I would have to spend a lot of money or time on this, but instead read above about the self test. Mine said 025 (actuator motor/drive for blend door) but when I turned the system back on the AC came on and will blow cold. The door works correctly with cold and medium warm air and hot air. I had to press and hold OFF and FLOOR, then release and hit AUTO. It said 025 code for a while. Then I hit defrost to end the test. Then when I turned it back on to AC it would work, the hot/cold button did move the blend door and works correctly now. THANK YOU! :O)
Comment #13 (Posted by Tony)
Good info! I would add that on my 95 TC, I had the engine running and had to push and release the "floor" and "off" buttons quickly. If I held the 2 buttons in before pushing the "automatic" button it would not go into diagnostics mode only if I pushed and released the first 2 buttons rapidly. This worked great for me. I had 3 codes, 25, 125, and 115. After the diagnostics I cleared the codes by pushing the "defrost" button. You can exit the test without removing the codes by using the blue "cooler" button. I reran the test and got 888 and all function symbols lit. All is well. Thanx! Go to lincolnsonline.com/tech for more info.
Comment #14 (Posted by dogrocks)
Great info. After running diags on 93 TC car is now blowing cold air again
Comment #15 (Posted by Tony)
I had the NO HEAT problem on my 97 Town Car and followed the self test procedure and had a 025 code. Pressed defrost to exit and air started blowing HOT. The trick to enter the diagnostic mode is to hit the OFF and FLOOR buttons rapidly and not hold them in. WHAT A GREAT FIX!!!!!!!! Thanks
Comment #16 (Posted by Phil)
98 Mercury Marquis, stuck blender dr. I was told by Ford dealer repair would cost $900! I found local mechanic that said $540.00 Both said complete dash had to come off along with steering wheel!
I followed above instructions and am buying a 50" Plasma TV with the money I saved.
The system check as described above, freed the blender door and now all positions and functions of heater and A/C are working. I hope the correction lasts.
Thanks for a common sense resolution. It makes me wonder how a Ford dealer can live with itself. I wonder how many people paid the price without checking the internet?
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